EP1338116A2 - Verfahren und vorrichtung zur übermittlung von information - Google Patents
Verfahren und vorrichtung zur übermittlung von informationInfo
- Publication number
- EP1338116A2 EP1338116A2 EP01983581A EP01983581A EP1338116A2 EP 1338116 A2 EP1338116 A2 EP 1338116A2 EP 01983581 A EP01983581 A EP 01983581A EP 01983581 A EP01983581 A EP 01983581A EP 1338116 A2 EP1338116 A2 EP 1338116A2
- Authority
- EP
- European Patent Office
- Prior art keywords
- network
- information
- service provider
- appliance
- household appliance
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Ceased
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/12—Arrangements for remote connection or disconnection of substations or of equipment thereof
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L61/00—Network arrangements, protocols or services for addressing or naming
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/34—Network arrangements or protocols for supporting network services or applications involving the movement of software or configuration parameters
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
- H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
- H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
- H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
- Y02D30/00—Reducing energy consumption in communication networks
- Y02D30/50—Reducing energy consumption in communication networks in wire-line communication networks, e.g. low power modes or reduced link rate
Definitions
- the present invention relates to a method for transmitting information, in particular information for the operator of household appliances, and a corresponding device and an information system.
- a method according to the invention provides that a domestic appliance is connected to a distributed network or a network.
- the home appliance is designed to receive information, messages or advertisements that are displayed at the location of the home appliance.
- a service provider can thus send information of the type mentioned at any time to a household appliance according to the invention, this information being only sent in electronic form via the network.
- Sending over a distributed and thus widely branched network creates a sufficiently high speed with good reliability, in addition to the electronic creation of the information compared to conventional methods, there are no significant costs. Printing and shipping costs are thus eliminated according to the present invention.
- a system for networking home appliances per se is known, for example, from the product publication "The Siemens Home Electronic System HES” by Siemens Electroella GmbH, Kunststoff, from 1997.
- the central basis for this control and use of home appliances as networked applications is a PC via which Home appliances can be controlled and monitored within the HES.
- the internal states of the connected home appliances are mapped.
- the HES application is PC-based and therefore largely platform-dependent. Under no circumstances is information from outside allowed into the local network, so that HES as a local network cannot be reached by an external service provider, and it is not known to use interfaces to an HES system to connect to a global network.
- a household appliance is provided with an address in order to To be able to selectively receive information or messages.
- This address is known to a service provider, for example, and is used by the service provider to send information to the location of the household appliance.
- a distinction between the groups is made by a service provider by using, for example, a device number or a serial number of the relevant household appliances.
- the device number of the home appliance is an individual alphanumeric string that is stored internally as a unique identifier in the home appliance, e.g. B.
- this device number can also contain special information, such as information about special assemblies, standard software, data on the date of manufacture and the place of manufacture, etc. It is therefore advantageously not necessary for the household appliance to be set individually, for example when it is sold.
- the serial number can be included as part of the device number. A service provider then uses this address to selectively send the individual control information to the household appliance via the network.
- the serial number or the individual product number serves as an address in the network, the respective selection advantageously also directly specifying access to the recipient group.
- a selected brand or product type is also an expression of a lifestyle or a special form of "lifestyle" in the area of household appliances, so that information, products and / or services are specifically targeted to this group of people when making a selection based on the above criteria
- a lifestyle is characterized by the purchase or operation of household appliances of a certain size or model, but there is always an associated environment of products and services, which are not exhausted in a number of spare parts for a household appliance or its auxiliary materials high-quality espresso machine can, for example, indicate a need for appropriate dishes; the purchase of a washing machine, however modern and safe, can be used as an occasion for informative information on cheap household insurance with special insurance protection against water damage or for an advertising reference to new detergents or special offers in this regard, etc.
- a message is sent from a domestic appliance to a service provider.
- the term “message” is understood to mean a clearly identifiable message that enables the service provider to contact the customer at the location of the domestic appliance and / or to further exchange information.
- the message also contains basic information, which consists, for example, in the transmission of a serial number and / or individual device number, that is to say the address within the network.
- the home appliance thus logs on to the service provider, so to speak.
- a service provider can address a sending device group or even the sending home device separately via the distributed network.
- a service provider automatically accumulates knowledge in the form of messages received via the network from a large number of household appliances.
- the service provider advantageously has options for analyzing this data with the opportunity for quick use for own products and / or for differentiated marketing of these prepared information to third parties.
- the domestic appliance preferably sends a message to the service provider via the network when a service is requested.
- the request for a service is, for example, the request for the transmission of a more current and / or occasionally optimized machine program or an update of the control software of the domestic appliance, which can also be kept in a database by the service provider.
- Such measures of software renewal lastingly extend the service life of a household appliance by expanding the functionality, so that the acquisition costs for the household appliances pay off better over a longer operating period.
- new additional products or detergents etc. may also have come onto the market since the purchase of the household appliance, which can be brought closer to potential customers in this way.
- the entirety of the services requested by a household appliance in the network is individually analyzed and preferably also stored.
- a customer profile is subsequently created and the advertising content adapted to it is transferred separately into the relevant household via the household appliance.
- the access of a domestic appliance or its connection to the distributed network can advantageously take place directly or indirectly.
- a domestic appliance or its connection to the distributed network can advantageously take place directly or indirectly.
- indirect access that is Home appliance, for example, connected to the distributed network via a local network, for example an HES as a cable or line-bound system.
- a local network for example an HES as a cable or line-bound system.
- the advantageous properties of local networks with an interconnection of different devices in a household can thus also be used, for example for displaying and / or outputting current operating instructions.
- the home appliance can also be connected to a local network wirelessly, for example via radio or infrared data traffic.
- the domestic appliance can also stand by means of a radio connection in the form of a wide connection with a service provider as a provider and / or operator of a distributed network.
- This fast direct connection avoids an alternative connection to a local data network, for example in order to transmit a message with its relatively scarce data content to a service provider more quickly.
- the service provider can also be contacted wirelessly directly from the household appliance, given the infrastructure.
- the Internet is provided as a global network, to which the domestic appliance can be connected via a telephone line.
- the domestic appliance is preferably connected to the service provider via the power line as a data connection.
- the service provider via the power line as a data connection.
- only one connection and only one line system are required for the energy supply and access to the global network. Structural expansions in older households can thus be dispensed with, and household appliances according to the invention can be used universally.
- the above statements on wireless connection apply accordingly.
- the information transmitted via the network is displayed in the domestic appliance and / or when the domestic appliance is connected to a local network in the household on a more suitable device, preferably displayed on a television.
- a more suitable device preferably displayed on a television.
- an address for the transmission of information can also be blocked if necessary.
- This blocking can be carried out by a user by blocking the transmission of the respective message in a domestic appliance by making an entry in the domestic appliance itself, for example via a control panel of the domestic appliance.
- the transmission of the message is blocked centrally by a service provider, in particular by an entry in the home appliance and / or sending a special message from the home appliance to the service provider. Since the location of a household appliance cannot be determined from a model name and also from the serial number, date of manufacture and product number as well as other device-specific information, implementation of known measures, such as the entry in the so-called Robinson list of German
- Direct marketing association not directly possible.
- This information given above by way of example is independent of a respective customer and only relates to the respective household appliance.
- the actual blocking is therefore carried out according to the invention directly at the service provider, so that information or advertising is not even sent to a specific address. This reduces the service provider's effort and relieves the burden on the global network.
- it is not necessary to set additional information for example when selling the household appliance. So there are no devices for writing information outside of the manufacturing facilities Provide non-volatile memory of a household appliance according to the invention.
- a method according to the invention and a corresponding device create new possibilities for the transmission of information and in particular advertising.
- a display of the information on a household appliance creates a direct reference to the product, which can significantly support the advertising effect.
- the efficiency of a method according to the invention can be further improved by evaluating messages or feedback and / or inquiries from a user or customer via the household appliance at a service provider, with situation-related advertising being able to be individually tailored and targeted to a potential customer.
- a method according to the invention creates a new customer access via which information or advertising can be sent as text, image and / or sound or in some other form without incurring printing and / or postage costs. In this way, in addition to the advantages mentioned above, effective contributions are made to lower the costs for the transmission of constantly updated information and / or advertising. If requested, an advertisement or even physical production can only be made to the customer.
- a method according to the invention discloses a new business field for the manufacturer of home appliances according to the invention as a service intermediary or network provider and service provider that is preferably available at any time.
- the necessary information is processed essentially in the form of electronic data, so that a warehouse and inventory management for information and / or advertising shrinks to the size of modern, flexible electronic mass storage media.
- Figure 1 a logic diagram for the basic representation of an information system according to the invention
- Figure 2 a sketched representation of a system of networked household appliances.
- An information system 1 comprises a domestic appliance 2 at the location A of an employee, that is to say the operator of the domestic appliance 2 as a customer of the system 1 6 connected, which is available for processing and sending information, messages and advertising 7.
- a message 8 is sent from the domestic appliance 2 to the service provider 6.
- this message 8 contains only an individual appliance number, by means of which the domestic appliance 2 in question clearly differs even within a group of identical appliances.
- This individual device number is the address of the domestic appliance 2 within the network 3, by means of which the service provider 6 can address the transmitting domestic appliance 2 separately via the distributed network 3 for the transmission of information.
- the domestic appliance 2 then sends a message 8 to a service provider 6 via the network 3 when a service 9 is requested.
- These services 9 are the request for electronic transmission of a more current and / or optimized machine program or an update of the control software of the domestic appliance 2, which is also provided by the service provider 6 in the database 5 for the device type of the calling domestic appliance which can be identified by the address 2 are kept ready.
- This renewal with extension of the functionality of the domestic appliance 2 extends its service life or useful life.
- the customer wants to take advantage of this.
- the service provider 6 finances its expenditure by providing the customer at location A with product-specific information and advertising 7. Further messages 8 of the domestic appliance 2 improve the
- Preparation of the advertising 7 for the respective customer by sending current values of certain status parameters with the message 8 to the service provider 6.
- the service provider 6 also recognizes the device type of a domestic appliance 2 on the basis of the individual device number.
- the designation of the device type is also permitted as an address within the network 3, at the same time addressing all domestic appliances 2 of this one device type together.
- new additional products or detergents etc. are coming onto the market again and again, which are brought to the attention of customers or operators of a domestic appliance 2 of precisely this type by sending information 7. In this way, potential customers are won.
- FIG. 2 shows a sketched representation of an information system 1 with various networked household appliances 2 in an exemplary illustrated household at a location A.
- the power supply line 10 is provided as the transmission path or global network 3 outside the household, to which each of the household appliances 2 must be forcibly connected for the supply of electrical energy.
- Each household appliance 2 is provided with an individual identifier, namely its individual manufacturing number as the address in the network 3.
- location 7 receives information 7 at location A in this household.
- a message 8 from one of the aforementioned household appliances automatically causes the service provider 6 to select data corresponding to the device type and to send information 7 as feedback to the customer at location A.
- Service provider 6 sent. If the liquid water softener runs out in the dishwasher 11 or is only present in a small amount so that it has to be bought again, a corresponding operating display appears on the dishwasher 11 itself. In addition, the dishwasher 11 sends a message 8 with the information about the low level of liquid water softener via the network 3 to the service provider 6. The service provider 6 automatically uses the identifier of the dishwasher 11 to provide the required information about recommended water softeners, their manufacturers, and the current price and national suppliers etc. are read out of the database 5 and sent back as information with advertising 7 to the domestic appliance 2, the dishwasher 11, in connection with a reference to the operating display of the dishwasher 11.
- the information system 1 shown is compatible with an already existing local network 13, so that, based on the local network 13, a display and / or playback can take place on a home appliance or other electrical device at location A which can be selected by the customer , A telephone 12 is then used for optical or acoustic advertising when it is not possible to display it on the actual home appliance in question.
- the visual display takes place in short form as an SMS on a display of the telephone 12.
- the display and display of the information 7 takes place particularly advantageously in a television (not shown in FIG. 2).
- the advertising blocks in feature films or entertainment shows are individually tailored to represent the information 7 received via the home appliance 2 and relayed via the local network 13 instead of the received messages 8 from the messages 8 of the home appliances 2 instead of assumed needs.
- this information 7 is displayed in a window that opens centrally on a screen with image and sound reproduction.
- a method according to the invention makes a valuable contribution to reducing the costs for the manufacturer and / or a service provider.
- new business fields are opened for the manufacturer of household appliances: the provision of analyzed data or customer profiles as well as the operation of a corresponding network 3.
- the purchase price of a device is subsidized by a product or advertising provider.
- the household appliances 2 are partially financed by advertising so that they can be offered to a customer for very attractive prices.
- the customer is willing to accept device-specific advertising for a minimum period, for example detergent advertising for a washing machine.
- Water-wastewater suppliers can also advertise a detergent that is easily degradable for them on the washing machine, especially in cooperation with corresponding detergent manufacturers. LIST OF REFERENCE NUMBERS
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Strategic Management (AREA)
- Finance (AREA)
- Development Economics (AREA)
- Entrepreneurship & Innovation (AREA)
- Marketing (AREA)
- General Health & Medical Sciences (AREA)
- Computing Systems (AREA)
- Game Theory and Decision Science (AREA)
- Health & Medical Sciences (AREA)
- Economics (AREA)
- Medical Informatics (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Information Transfer Between Computers (AREA)
- Telephonic Communication Services (AREA)
Abstract
Description
Claims
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
DE10056492 | 2000-11-15 | ||
DE10056492A DE10056492A1 (de) | 2000-11-15 | 2000-11-15 | Verfahren und Vorrichtung zur Übermittlung von Information |
PCT/EP2001/012941 WO2002041570A2 (de) | 2000-11-15 | 2001-11-08 | Verfahren und vorrichtung zur übermittlung von information |
Publications (1)
Publication Number | Publication Date |
---|---|
EP1338116A2 true EP1338116A2 (de) | 2003-08-27 |
Family
ID=7663323
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP01983581A Ceased EP1338116A2 (de) | 2000-11-15 | 2001-11-08 | Verfahren und vorrichtung zur übermittlung von information |
Country Status (4)
Country | Link |
---|---|
EP (1) | EP1338116A2 (de) |
DE (1) | DE10056492A1 (de) |
PL (1) | PL361453A1 (de) |
WO (1) | WO2002041570A2 (de) |
Families Citing this family (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
DE10313360A1 (de) * | 2003-03-25 | 2004-10-21 | BSH Bosch und Siemens Hausgeräte GmbH | Verfahren und Vorrichtung zum Erfassen der Registrierung des Anschlusses eines Hausgerätes an einer Busleitungsanordnung |
DE10354498A1 (de) * | 2003-11-21 | 2005-06-09 | BSH Bosch und Siemens Hausgeräte GmbH | Behandlung von einer Unterbrechung einer Kommunikationsverbindung zwischen einem Hausgerät und einer Steuereinrichtung |
DE102009051609A1 (de) | 2009-11-02 | 2011-05-05 | Moll, Klaus-Uwe, Dr. | Verfahren und Vorrichtung für Haushaltsgeräte |
Citations (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0965934A2 (de) * | 1998-06-18 | 1999-12-22 | Ncr International Inc. | Datenverwaltungs- und Kommunikationssystem für eine häusliche Umgebung |
Family Cites Families (8)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5647986A (en) * | 1994-12-02 | 1997-07-15 | Nawathe; Dilip | Apparatus and process for distributed treatment of wastewater |
EP0823803A1 (de) * | 1996-08-09 | 1998-02-11 | Landis & Gyr Technology Innovation AG | Einrichtung zum Zugriff auf ein an ein lokales Netzwerk angeschlossenes Gerät über ein öffentliches Netzwerk |
CA2187063A1 (en) * | 1996-10-03 | 1998-04-03 | Roger John La Salle | Synchronization of a timepiece to a reference time |
US5931901A (en) * | 1996-12-09 | 1999-08-03 | Robert L. Wolfe | Programmed music on demand from the internet |
US5926776A (en) * | 1997-06-04 | 1999-07-20 | Gas Research Institute | Smart thermostat having a transceiver interface |
US6698020B1 (en) * | 1998-06-15 | 2004-02-24 | Webtv Networks, Inc. | Techniques for intelligent video ad insertion |
US6557756B1 (en) * | 1998-09-04 | 2003-05-06 | Ncr Corporation | Communications, particularly in the domestic environment |
DE59808085D1 (de) * | 1998-12-12 | 2003-05-28 | Siebe Appliance Controls Gmbh | Steuergerät für Haushaltsgeräte, insbesondere Herde |
-
2000
- 2000-11-15 DE DE10056492A patent/DE10056492A1/de not_active Withdrawn
-
2001
- 2001-11-08 WO PCT/EP2001/012941 patent/WO2002041570A2/de not_active Application Discontinuation
- 2001-11-08 EP EP01983581A patent/EP1338116A2/de not_active Ceased
- 2001-11-08 PL PL36145301A patent/PL361453A1/xx not_active Application Discontinuation
Patent Citations (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0965934A2 (de) * | 1998-06-18 | 1999-12-22 | Ncr International Inc. | Datenverwaltungs- und Kommunikationssystem für eine häusliche Umgebung |
Also Published As
Publication number | Publication date |
---|---|
DE10056492A1 (de) | 2002-05-23 |
PL361453A1 (en) | 2004-10-04 |
WO2002041570A2 (de) | 2002-05-23 |
WO2002041570A3 (de) | 2002-12-12 |
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Legal Events
Date | Code | Title | Description |
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17P | Request for examination filed |
Effective date: 20030616 |
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Designated state(s): AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR |
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AX | Request for extension of the european patent |
Extension state: SI |
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RAP1 | Party data changed (applicant data changed or rights of an application transferred) |
Owner name: BSH BOSCH UND SIEMENS HAUSGERAETE GMBH |
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17Q | First examination report despatched |
Effective date: 20060829 |
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RAP1 | Party data changed (applicant data changed or rights of an application transferred) |
Owner name: BSH HAUSGERAETE GMBH |
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REG | Reference to a national code |
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Effective date: 20170729 |