CN2789777Y - Household appliance remote maintenance and fault diagnosis system - Google Patents

Household appliance remote maintenance and fault diagnosis system Download PDF

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Publication number
CN2789777Y
CN2789777Y CN 200520058051 CN200520058051U CN2789777Y CN 2789777 Y CN2789777 Y CN 2789777Y CN 200520058051 CN200520058051 CN 200520058051 CN 200520058051 U CN200520058051 U CN 200520058051U CN 2789777 Y CN2789777 Y CN 2789777Y
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CN
China
Prior art keywords
electrical appliances
household electrical
diagnosis system
fault diagnosis
remote maintenance
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
CN 200520058051
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Chinese (zh)
Inventor
张辉
许蔡辉
李和辉
彭翎
陈胜蓝
曹景林
陈春艳
黄娜
徐水平
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Gree Electric Appliances Inc of Zhuhai
Original Assignee
Gree Electric Appliances Inc of Zhuhai
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Application filed by Gree Electric Appliances Inc of Zhuhai filed Critical Gree Electric Appliances Inc of Zhuhai
Priority to CN 200520058051 priority Critical patent/CN2789777Y/en
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Publication of CN2789777Y publication Critical patent/CN2789777Y/en
Anticipated expiration legal-status Critical
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Abstract

The utility model provides a household electrical appliances remote maintenance and failure diagnosis system relates to the remote monitoring of household electrical appliances and maintains the field, and it can carry out remote monitoring and maintenance to the operational aspect of household electrical appliances, and the device makes full use of has current ripe stable communication network and communication technology, under the condition that the user allows, provides one kind and can let the firm carry out real time monitoring's system to the household electrical appliances operation. The system is convenient for a manufacturer to remotely analyze the operation parameters and remotely upgrade the software. The utility model has the technical characteristics of including user side and firm control end, user side and firm control end communicate through communication network. The utility model has the advantages that: the intelligent household appliance remote monitoring system can transmit information and data through various existing communication modes, thereby realizing remote detection, maintenance and software upgrading of a plurality of household appliances in a large-scale area, being convenient for operation, fully meeting the special requirements of users and really realizing the intellectualization of the household appliances.

Description

Household electrical appliances remote maintenance and fault diagnosis system
Technical field
The utility model relates to the remote monitoring and the maintenance of household electrical appliances, belongs to the control field.
Background technology
When the used household electrical appliances of people broke down, the maintenance of contact producer was an extremely thing of trouble.Especially when electrical equipment was used in some remote occasions work, maintenance job was just inconvenient more; In addition, how household electrical appliances manufacturer can grasp the detailed data of household electrical appliances operation conditions, at the actual motion of household electrical appliances, its performance is analyzed and is improved; How client's operating position in time being followed the tracks of and deal with problems etc., is the existing and anxious to be solved major issues of present household electric appliances.
Summary of the invention
The purpose of this utility model is to provide a kind of household electrical appliances remote maintenance and fault diagnosis system, this device can carry out remote monitoring and maintenance to the ruuning situation of household electrical appliances, this device makes full use of existing mature and stable communication network and mechanics of communication, under the condition that the user allows, provide a kind of system that operation is monitored in real time to household electrical appliances of manufacturer that can allow.This system makes things convenient for producer that operational factor is carried out remote analysis, and software is carried out remote upgrade.
The technical scheme that the utility model provides is: comprise user side and manufacturer's control end:
Described user side comprises household electrical appliances, is installed on the control main board on the household electrical appliances, and with communication interface plate and control panel that described control main board connects, described user side also includes the communication interface device that has possessed at least a data-interface.
Described manufacturer control end comprises: server has connect at least one PC of communication interface device.
Described user side and manufacturer's control end carry out communication by communication network.
Its second is characterised in that: described control panel is provided with display device.
Its 3rd is characterised in that: described control main board is provided with the ID identifying code.
Its 4th is characterised in that: the data-interface that is provided with on the described user side communication interface device is the CDMA data-interface.
Its 5th is characterised in that: described communication network is a cdma network.
Its 6th is characterised in that: described communication network is the GSM network.
Its 7th is characterised in that: described communication network is the INTERNET network.
Its 8th is characterised in that: described communication network is the WAP network.
Its 9th is characterised in that: described communication network is the bluetooth communication network.
Its tenth is characterised in that: described communication network is the Zigbee network.
The utility model has the advantages that:
(1) can carry out the transmission of information and data by existing various communication modes
(2) utilize existing ripe mechanics of communication, carry out the transmission of data and order by CDMA, GPRS, WAP, INTERNET network; Can a plurality of household electrical appliances in the extensive area be detected at a distance, maintenance and software upgrading, just, fully satisfy user's special requirement to operation.
(3) system interface is flexible, and is compatible strong, is easy to promote.
(4) really realize the intellectuality of household electrical appliances.
Description of drawings:
Fig. 1: the utility model user side and manufacturer's control end communication synoptic diagram;
Fig. 2: user side connects synoptic diagram in the utility model;
Fig. 3: a plurality of user sides connected synoptic diagram during the utility model was real;
Fig. 4: the communication of the utility model embodiment 1, workflow synoptic diagram;
Fig. 5: the communication of the utility model embodiment 2, workflow synoptic diagram;
Fig. 6: the communication of the utility model embodiment 3, workflow synoptic diagram;
Fig. 7: the communication of the utility model embodiment 4, workflow synoptic diagram;
Fig. 8: the communication of the utility model embodiment 5, workflow synoptic diagram;
Specific embodiment:
As shown in Figure 1, 2: the utility model comprises user side and manufacturer's control end two parts, user side A comprises household electrical appliances 50 and the communication interface device 4 that the user side of different pieces of information interface can be set as required, the data-interface that is provided with in the utility model is the CDMA data-interface, by this interface, setting network linked by the communication interface plate 2 of household electrical appliances 50 and manufacturer's control end is got in touch with.Communication interface plate 2 in the described household electrical appliances has joined control main board 1 again, described control main board 1 has connected control panel 3 again, the consumer carries out associative operation by the 3 pairs of household electrical appliances of control panel that are provided with display screen 6: according to prompting on the display screen 6 or corresponding information, select the various function controls of control panel 3 to select, control panel 3 is passed to control main board 1 with control information, household electrical appliances carry out corresponding actions according to the indication of control main board 1, action message will be by UNICOM the communication interface plate 2 of communication network send the information of user sides or receive the information of manufacturer's control end through communication interface device 13.
The control end B of manufacturer comprises at least one the PC 5 that has connect communication interface device 4, and in the utility model, server is at least one the PC 5 that has connected CDMA module 4.
In the utility model, communication network is selected CDMA in networks such as GSM, CDMA, INTERNET, WAP, bluetooth, infrared, radio frequency.
As shown in Figure 3: the cluster net that user side of the present utility model can be made up of a plurality of household electrical appliances.
First embodiment
As shown in Figure 4, in embodiment one of the present utility model, the workflow of user side and manufacturer's control end is as follows:
When the client found the household electrical appliances operation irregularity, by the control panel 3 that presets on the household electrical appliances, request manufacturer carried out trouble shooting to its household electrical appliances; After main electric control mainboard 1 is received this information, information is passed to communication interface device 13 by communication interface plate 2 with CDMA interface, communication interface device 13 sends to information the CDMA module 4 of the server B end of manufacturer's setting again through cdma network, the information that 5 pairs of CDMA modules 4 of PC receive is handled again, PC 5 can carry out a series of remote failure investigation to household electrical appliances 1 according to user's requirement.
Second embodiment
As shown in Figure 5, the difference of the present embodiment and the first embodiment maximum is, the client can Advise By Wire manufacturer, and tells the ID identifying code of the local household electrical appliances capable of long-distance maintenance of manufacturer, the PC of server B end finds this household electrical appliances by the ID identifying code, and it is carried out a series of remote failure investigation.
The 3rd embodiment
As shown in Figure 6, the difference of the present embodiment and the first embodiment maximum is, when the client selects software upgrading to being operating as of control panel 3, after household electrical appliances control main board 1 is received this information, by communication interface plate 2 information is passed to communication interface device 13, communication interface device 13 sends to information the CDMA module 4 of the server B end of manufacturer's setting again, the information that CDMA module 4 receives is handled on PC 5, PC 5 is according to type, the recent software version is fed back to household electrical appliances communication interface device 13, after control main board 1 receives information sent to control panel 3, and on display screen 6, show, whether the user selects update software as required, selects to upgrade, and then household electrical appliances control main board 1 is downloaded up-to-date software version automatically.
The 4th embodiment
As shown in Figure 7, the difference of the maximum of present embodiment and the 3rd embodiment is that user's demand is not software upgrading, but personalized requirement increases the new function of part.
The 5th embodiment
As shown in Figure 8, the difference of the present embodiment and the first embodiment maximum is, manufacturer's server sends the request that detects the household electrical appliances operation conditions to user side, under user's permission, household electrical appliances control main board 1 can regular operational factor with the household electrical appliances each several part be sent to the server B end, and the PC 5 of server B end can be analyzed data.
It should be noted that person skilled to the utility model do not relate to the selection of the change of important structure such as communication network, the simple replacement of manufacturer's control end control machine also belongs to interest field of the present utility model.

Claims (10)

1, household electrical appliances remote maintenance and fault diagnosis system is characterized in that: comprise user side (A) and manufacturer's control end (B):
Described user side (A) comprises household electrical appliances (50), be arranged at the control main board (1) on the household electrical appliances (50), with communication interface plate (2) and control panel (3) that described control main board (1) connects, described user side (A) is provided with the communication interface device (4) of at least a data-interface;
Described manufacturer control end (B) comprising: at least one the PC (5) that has connect communication interface device (4);
Described user side (A) and manufacturer's control end (B) carry out communication by communication network.
2, household electrical appliances remote maintenance according to claim 1 and fault diagnosis system is characterized in that: described control panel (3) is provided with display screen (6).
3, household electrical appliances remote maintenance according to claim 1 and fault diagnosis system is characterized in that: described control main board (1) is provided with the ID identifying code.
4, household electrical appliances remote maintenance according to claim 1 and fault diagnosis system is characterized in that: it is the CDMA data-interface that described user side (A) communication interface device (4) is gone up the data-interface that is provided with.
5, household electrical appliances remote maintenance according to claim 1 and fault diagnosis system is characterized in that: described communication network is a cdma network.
6, household electrical appliances remote maintenance according to claim 1 and fault diagnosis system is characterized in that: described communication network is the GSM network.
7, household electrical appliances remote maintenance according to claim 1 and fault diagnosis system is characterized in that: described communication network is the INTERNET network.
8, household electrical appliances remote maintenance according to claim 1 and fault diagnosis system is characterized in that: described communication network is the WAP network.
9, household electrical appliances remote maintenance according to claim 1 and fault diagnosis system is characterized in that: described communication network is the bluetooth communication network.
10, household electrical appliances remote maintenance according to claim 1 and fault diagnosis system is characterized in that: described communication network is the Zigbee network.
CN 200520058051 2005-05-01 2005-05-01 Household appliance remote maintenance and fault diagnosis system Expired - Lifetime CN2789777Y (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN 200520058051 CN2789777Y (en) 2005-05-01 2005-05-01 Household appliance remote maintenance and fault diagnosis system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN 200520058051 CN2789777Y (en) 2005-05-01 2005-05-01 Household appliance remote maintenance and fault diagnosis system

Publications (1)

Publication Number Publication Date
CN2789777Y true CN2789777Y (en) 2006-06-21

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Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101155230B (en) * 2006-09-29 2010-05-26 海尔集团公司 Network trouble feedback system for household electrical appliance
CN101870432A (en) * 2010-06-21 2010-10-27 浙江赛诺起重机械有限公司 Remote monitoring maintenance system of garbage grab bucket crane
CN101924651A (en) * 2010-08-06 2010-12-22 深圳市同洲电子股份有限公司 Digital television receiving terminal, home appliance maintenance system and method
CN103760454A (en) * 2012-12-21 2014-04-30 益绿美能科技有限公司 MOV lightning arrester leakage current detection device, remote monitoring system and method
CN104076749A (en) * 2013-03-27 2014-10-01 珠海格力电器股份有限公司 Concurrent connection method, monitoring method, related equipment and system
CN104603705A (en) * 2012-07-27 2015-05-06 麦恩电子有限公司 System and method for using personal electronic device to wirelessly link remote diagnostic site to a home appliance for troubleshooting
CN106453280A (en) * 2016-09-26 2017-02-22 美的智慧家居科技有限公司 Near-field communication based household appliance anti-counterfeiting discrimination method and device
CN106702666A (en) * 2016-12-19 2017-05-24 珠海格力电器股份有限公司 Control method and washing equipment
CN107479489A (en) * 2017-09-29 2017-12-15 湖北京山轻工机械股份有限公司 Corrugated paper board production line remote diagnosis system
CN107942850A (en) * 2017-10-31 2018-04-20 青岛海尔智能技术研发有限公司 Household electrical appliances method for diagnosing faults and system
CN108072798A (en) * 2016-11-15 2018-05-25 佛山市顺德区美的电热电器制造有限公司 Household electrical appliances master control board detecting method and detecting system
CN111338951A (en) * 2020-02-25 2020-06-26 珠海荣邦智能科技有限公司 Wireless intelligent household appliance detection method and system

Cited By (16)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101155230B (en) * 2006-09-29 2010-05-26 海尔集团公司 Network trouble feedback system for household electrical appliance
CN101870432A (en) * 2010-06-21 2010-10-27 浙江赛诺起重机械有限公司 Remote monitoring maintenance system of garbage grab bucket crane
CN101924651A (en) * 2010-08-06 2010-12-22 深圳市同洲电子股份有限公司 Digital television receiving terminal, home appliance maintenance system and method
CN104603705A (en) * 2012-07-27 2015-05-06 麦恩电子有限公司 System and method for using personal electronic device to wirelessly link remote diagnostic site to a home appliance for troubleshooting
CN103760454A (en) * 2012-12-21 2014-04-30 益绿美能科技有限公司 MOV lightning arrester leakage current detection device, remote monitoring system and method
CN103760454B (en) * 2012-12-21 2017-01-04 益绿美能科技有限公司 MOV lightning arrester leakance detection device, long distance control system and method
CN104076749A (en) * 2013-03-27 2014-10-01 珠海格力电器股份有限公司 Concurrent connection method, monitoring method, related equipment and system
CN104076749B (en) * 2013-03-27 2017-02-01 珠海格力电器股份有限公司 Concurrent connection method, monitoring method, related equipment and system
CN106453280A (en) * 2016-09-26 2017-02-22 美的智慧家居科技有限公司 Near-field communication based household appliance anti-counterfeiting discrimination method and device
CN108072798A (en) * 2016-11-15 2018-05-25 佛山市顺德区美的电热电器制造有限公司 Household electrical appliances master control board detecting method and detecting system
CN106702666A (en) * 2016-12-19 2017-05-24 珠海格力电器股份有限公司 Control method and washing equipment
CN106702666B (en) * 2016-12-19 2018-10-19 珠海格力电器股份有限公司 Control method and washing equipment
CN107479489A (en) * 2017-09-29 2017-12-15 湖北京山轻工机械股份有限公司 Corrugated paper board production line remote diagnosis system
CN107942850A (en) * 2017-10-31 2018-04-20 青岛海尔智能技术研发有限公司 Household electrical appliances method for diagnosing faults and system
CN107942850B (en) * 2017-10-31 2021-04-27 青岛海尔智能技术研发有限公司 Household appliance fault diagnosis method and system
CN111338951A (en) * 2020-02-25 2020-06-26 珠海荣邦智能科技有限公司 Wireless intelligent household appliance detection method and system

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C14 Grant of patent or utility model
GR01 Patent grant
C17 Cessation of patent right
CX01 Expiry of patent term

Expiration termination date: 20150501

Granted publication date: 20060621