CN116823155A - City event scheduling method and device, electronic equipment and storage medium - Google Patents
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Abstract
The invention provides a city event scheduling method, a device, electronic equipment and a storage medium, wherein the city event scheduling method is applied to a city scheduling platform and comprises the following steps: acquiring at least one city event and configuration information corresponding to each city event from at least one city event management platform; determining a standard event type of each city event based on the configuration information; determining a target disposal strategy of the target city event based on the event type corresponding to the target city event aiming at each target city event; for each target city event, scheduling the target city event with a target handling policy. Through the method, urban event data of a plurality of data channels can be synthesized, and event linkage coordination is realized; the target urban event is scheduled by utilizing the target disposal strategy, so that the dilemma of difficult urban business coordination is broken, the cross-department coordination efficiency is improved, administrative resources are further saved, and urban treatment efficiency is improved.
Description
Technical Field
The present invention relates to the field of computer technologies, and in particular, to a method and apparatus for scheduling urban events, an electronic device, and a storage medium.
Background
With the advent of the digital age, the urban digitization transformation is actively explored and promoted in various places, the modern information technology is fully utilized, the construction of novel smart cities is quickened, the data resource convergence sharing, the service application effective coordination and the coordination between departments are emphasized, the administrative resources are saved, and the treatment efficiency is improved.
However, in the face of such huge urban management matters, traditional manual dispatch operations and sea tactics are struggled in front of massive event data, manpower costs are high and working efficiency is low.
Therefore, how to improve the scheduling efficiency of urban events and save administrative resources, so as to improve the urban treatment efficiency is a current urgent problem to be solved.
Disclosure of Invention
Aiming at the problems existing in the prior art, the embodiment of the invention provides a method and a device for scheduling urban events, electronic equipment and a storage medium.
The invention provides a city event scheduling method, which is applied to a city scheduling platform and comprises the following steps:
acquiring at least one city event and configuration information corresponding to each city event from at least one city event management platform;
Determining a standard event type of each urban event based on the configuration information;
determining a target disposal strategy of each target city event based on an event type corresponding to the target city event; the target city events are obtained by carrying out similar fusion processing on all the city events; the standard event type corresponding to the target city event has a corresponding relation with the target disposal strategy;
for each of the target city events, scheduling the target city event with the target treatment policy.
Optionally, the configuration information includes target field information and event type coding information; the target field information and the event type coding information have a mapping relation with the standard event type of the urban event;
the determining, based on the configuration information, a standard event type of each urban event includes:
and determining the standard event type of each urban event based on the target field information and the event type coding information.
Optionally, the determining, based on the event type corresponding to the target city event, a target disposition policy of the target city event includes:
For each target city event, matching the event type corresponding to the target city event with tag information corresponding to each treatment strategy in the treatment strategy set;
and taking the treatment strategy with the matching degree reaching a first threshold as the target treatment strategy.
Optionally, before the determining, based on the event type corresponding to the target city event, a target treatment policy of the target city event, the method further includes:
reading attribute information of each city event, wherein the attribute information comprises at least one of the following items: the occurrence time of the urban event, the occurrence place of the urban event, the title of the urban event and the content of the urban event;
determining similarity indexes among the urban events based on the attribute information;
and carrying out similarity fusion processing on each urban event with the similarity index reaching a second threshold value, taking the urban event with the earliest occurrence event in each urban event with the similarity index reaching the second threshold value as a target urban event, and merging the urban events except the target urban event into the target urban event.
Optionally, before determining the event type of each of the urban events based on the configuration information, the method further comprises:
And carrying out standardized processing on each piece of configuration information by using a preset configuration information format.
Optionally, after the scheduling treatment of the target city event with the target treatment policy, the method further comprises:
receiving evaluation information corresponding to a treatment result of the user aiming at the target city event; the evaluation information is used to reflect the satisfaction of the user with respect to the treatment result.
The invention also provides a city event scheduling device, which is applied to a city scheduling platform and comprises:
the system comprises an acquisition module, a management module and a management module, wherein the acquisition module is used for acquiring at least one urban event and configuration information corresponding to each urban event from at least one urban event management platform;
the first determining module is used for determining the standard event type of each urban event based on the configuration information;
the second determining module is used for determining a target disposal strategy of each target city event based on the event type corresponding to the target city event; the target city events are obtained by carrying out similar fusion processing on all the city events; the standard event type corresponding to the target city event has a corresponding relation with the target disposal strategy;
And the scheduling module is used for scheduling and disposing the target city events by utilizing the target disposal strategy aiming at each target city event.
The invention also provides an electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the urban event scheduling method according to any one of the above when executing the program.
The invention also provides a non-transitory computer readable storage medium having stored thereon a computer program which, when executed by a processor, implements a method of urban event scheduling as described in any of the above.
The invention also provides a computer program product comprising a computer program which when executed by a processor implements a method of urban event scheduling as described in any of the above.
According to the urban event scheduling method, the device, the electronic equipment and the storage medium, the urban event scheduling platform acquires at least one urban event and configuration information corresponding to each urban event from at least one urban event management platform, so that urban event data of a plurality of data channels are integrated, urban events can be shared among different levels, different professions and different departments in a city, and further event linkage coordination is realized; carrying out similar fusion processing on each city event to obtain a target city event, and reducing repeated processing of the similar event; and then, determining a target disposal strategy of the target city event based on the standard event type corresponding to the target city event for each target city event, and finally scheduling the target city event by utilizing the target disposal strategy, thereby realizing the automatic execution of the scheduling task of the target city event according to the target disposal strategy, breaking the dilemma of difficult cooperation of city business, improving the cooperation efficiency of cross departments, further saving administrative resources and improving the city treatment efficiency.
Drawings
In order to more clearly illustrate the invention or the technical solutions of the prior art, the following description will briefly explain the drawings used in the embodiments or the description of the prior art, and it is obvious that the drawings in the following description are some embodiments of the invention, and other drawings can be obtained according to the drawings without inventive effort for a person skilled in the art.
FIG. 1 is a schematic flow chart of a method for scheduling urban events according to the present invention;
FIG. 2 is a second flow chart of a method for scheduling urban events according to the present invention;
FIG. 3 is a schematic diagram of a city event scheduling apparatus according to the present invention;
fig. 4 is a schematic structural diagram of an electronic device provided by the present invention.
Detailed Description
For the purpose of making the objects, technical solutions and advantages of the present invention more apparent, the technical solutions of the present invention will be clearly and completely described below with reference to the accompanying drawings, and it is apparent that the described embodiments are some embodiments of the present invention, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
In order to facilitate a clearer understanding of various embodiments of the present application, some relevant background knowledge is first presented as follows.
With the advent of the digital age, the urban digitization transformation is actively explored and promoted in various places, the modern information technology is fully utilized, the construction of novel smart cities is quickened, the data resource convergence sharing, the service application effective coordination and the coordination between departments are emphasized, the administrative resources are saved, and the treatment efficiency is improved. In the face of such huge urban management matters, traditional manual dispatch operation and sea tactics are not attractive in front of massive event data, manpower cost is high, work efficiency is low, and the desire of citizens to quickly and efficiently transact complaints cannot be met, so that the acquisition feeling and happiness of the citizens are affected.
Therefore, automatic scheduling of urban events is required, thereby improving urban governance. The related art generally utilizes an event scheduling system to schedule urban events, but there are also the following problems as a whole:
1) The data source is single, the related event data of a plurality of business systems and a plurality of departments cannot be integrated, the barrier of data island still exists, the data flows up and down and flows transversely are not smooth, and an effective information sharing and working coordination mechanism is lacked.
2) The business cooperation scheduling is difficult, and for multi-cross scene events of cross departments, cross levels and cross professions, the event linkage cooperation and ordered scheduling cannot be realized.
In summary, in order to improve the scheduling efficiency of urban events and save administrative resources, and thus improve urban treatment efficiency, the embodiment of the invention provides a method, a device, an electronic device and a storage medium for scheduling urban events.
The urban event scheduling method provided by the invention is specifically described below with reference to fig. 1. Fig. 1 is a schematic flow chart of a method for scheduling urban events, which is shown in fig. 1, and is applied to a platform for scheduling urban events, and includes steps 101-104, wherein:
step 101, obtaining at least one city event and configuration information corresponding to each city event from at least one city event management platform.
Firstly, it should be noted that the execution body of the present invention may be a city event scheduling platform capable of implementing city event scheduling, and the platform may be any one of a smart phone, a smart watch, a desktop computer, a laptop, a cloud server, etc.
In this embodiment, in order to improve the scheduling efficiency of the urban event and save administrative resources, thereby improving the urban treatment efficiency, at least one urban event needs to be acquired from at least one urban event management platform, and each urban event corresponds to configuration information; the configuration information is used for classifying urban events.
In practical application, the urban event management platform can be, for example, an urban event management system such as an urban message board, a citizen service line and the like, and urban events such as "fire fighting channel occupation", "illegal parking", "power failure" and the like are stored in the urban event management platform; it should be noted that, each city event corresponds to configuration information.
Specifically, the configuration information may be, for example:
1) Urban event basic information configuration;
the method specifically comprises the information of the head-of-the-way department of the urban event, the event grade, the fixed label and the like.
2) Configuration of a city event structure field;
the method specifically comprises event sources, event basic fields, extension fields, mapping relation configuration and the like; wherein the base field defines the base attributes (e.g., time, place, title, content) of the urban event, and the extension field defines the special attributes of the urban event (e.g., the number of cameras that take the occurrence of the urban event).
3) Marking rule configuration;
the marking rule configuration can mark the urban event, so that the urban event carries tag information;
the marking rules can be divided into fixed marking rules and dynamic marking rules; the fixed marking rule refers to marking according to the type of urban event, for example, the fixed marking is carried out on the events such as fire fighting channel occupation, parking in forbidden parking area and the like, and the label is "illegal parking".
The dynamic marking rule refers to marking according to the attribute information of the urban event, for example, the occurrence time of the event is 2023, 1 month and 10 days, and the system automatically marks the working day; the event occurrence address is A path M number, and the system automatically marks the periphery of the school.
4) Event evaluation configuration;
the event evaluation configuration defines whether to start information such as event evaluation, evaluation content forms, evaluation notification templates and the like, and when the information is started, the evaluation notification is automatically issued after the event treatment is finished, and the manual issuing of the evaluation notification is also provided, so that the information can be flexibly adjusted according to the actual service requirements.
It should be noted that, the evaluation content form may freely define an evaluation dimension, such as a transaction efficiency, a service attitude, a satisfaction degree of a treatment result, and the like of an event.
The city event can be obtained in various ways, for example, the city event can be actively pulled from the city event management platform in an active pulling way; urban events can also be passively received from the urban event management platform by means of message subscription.
The active pulling mode is that the urban event scheduling platform actively pulls third-party event data through an API service interface, and configures timed execution tasks to pull the event data.
The urban dispatching platform acquires at least one urban event and configuration information corresponding to each urban event from at least one urban event management platform, so that urban event data of a plurality of data channels are integrated, urban events can be shared among different levels, different professions and different departments in a city, and further, event linkage coordination is realized.
Step 102, determining a standard event type of each urban event based on each piece of configuration information.
In this embodiment, when at least one city event and configuration information corresponding to each city event are obtained, mapping to a standard event type of each city event is required based on each configuration information.
For example: the event type name defined by the A system is a fire-fighting channel, the event type name defined by the B system is an occupied fire-fighting channel, the urban dispatching platform acquires the events of the A system and the B system, and the event type name is uniformly defined as the fire-fighting channel occupied according to the mapping of configuration information and the binding relation of the event types and is converted into the standard event type.
Step 103, determining a target disposal strategy of each target city event based on an event type corresponding to the target city event; the target city events are obtained by carrying out similar fusion processing on all the city events; and the standard event type corresponding to the target city event has a corresponding relation with the target disposal strategy.
In this embodiment, first, similar fusion processing needs to be performed on each city event to generate a target city event. And similar fusion processing is that the system automatically merges repeated events according to fusion rules, so that the processing of the repeated events is reduced.
For example, complaint 1 feeds back "a cell outage" from 8:00, complaint 2 feeds back "a cell outage" from 8:15, complaint 3 feeds back "a cell outage" from 8:30, among these 3 events, the event occurrence places (all are a cells) are the same, the event occurrence time periods are similar, the event content is similar (outage), the system determines similar events according to a similar fusion algorithm, the system regards the earliest event as a target event, namely, the complaint 1 feeds back "a cell outage" event from 8:00, and the other 2 events are similar events and are merged onto the target event.
In this embodiment, a target disposal policy of a target city event is determined based on an event type corresponding to the target city event; the standard event type corresponding to the target city event has a corresponding relation with the target disposal strategy. Correspondence refers to matching a fixed policy or dynamically matching a best policy by the system. The fixed policy is a handling policy for binding event types manually, i.e. reporting events only belong to the event types and flow according to the binding policies. The dynamic matching strategy is based on the matching degree of the event label and the strategy label, the system recommends the optimal strategy of top3 from the matching result of the strategy set, and the final strategy is adopted manually.
For example, the standard event type for a target city event is "blackout", and the fixed disposal policy for its binding is "blackout repair".
Step 104, for each target city event, scheduling and disposing the target city event by utilizing the target disposing policy.
In this embodiment, after determining the target treatment policy for each target city event, the target city event is scheduled with the target treatment policy for each target city event.
For example, the target handling policy for the target city event "a cell outage" is "outage maintenance"; correspondingly, the urban event scheduling platform flows according to a policy prefabrication process, and the steps are as follows: (1) judging the electric company responsible for the patch according to the event address; (2) acquiring information of a responsible person of an electric company, such as mobile phone numbers, mail addresses and the like; (3) informing the responsible person to handle. The notification channel is not limited, such as short messages, mails, etc. After receiving the notification information, the power company dispatches staff to maintain the A cell.
The method is characterized in that a target city event is scheduled by utilizing a target disposal strategy, so that cross-platform, cross-system and cross-organization resource scheduling, information notification and task issuing are realized; meanwhile, the urban event scheduling platform can monitor and record the execution condition of scheduling tasks of all flow nodes in real time, so that trace is left step by step.
In practical application, automatic scheduling of the target city event depends on each treatment policy in a preset treatment policy set. The urban event scheduling platform is provided with a policy management module which provides policy arrangement capability, can visually arrange business processes, is internally provided with rich arrangement tools, and provides tools such as message notification, form tasks, evaluation tasks, actions, sub-policies, rules, data query, service tasks accessed by a third party system, routing conditions, convergence parallel relations and the like.
The urban event manager performs strategy arrangement in the canvas through a dragging operation mode and a mode of connecting each node, configures specific execution task information of the process nodes, rapidly uploads the event handling process, and flexibly configures and changes the strategy.
Automated scheduling of events requires support of basic information including message templates, organizations, personnel types, form templates, service components.
The message template is a template for providing message notification content for the strategy; the organization mechanism, personnel and personnel types provide object information for message reception; the form template provides the self-defining capability of the form task content; the service component then implements a definition of the specific function, supplementing the missing capabilities of the business process.
In the above embodiment, the urban event scheduling platform has the capability of visually arranging policy flows, provides rich service flow arranging tools, defines the service flows through the dragging operation mode, configures the parameter information of each action node, and connects each service application system in series through the capability of calling the service component, thereby breaking the data chimney barriers and realizing the convergence sharing of data.
The strategy arrangement fixes the urban event disposal flow, clears the authority matters of each department, and the system automatically schedules according to the prefabrication flow to realize inter-organization linkage collaborative combat. The service component is used as an open module, has expansion capability, and can realize definition of specific functions, namely, the urban event scheduling platform opens the development and access capability of component services through defining standard component specifications, supplements missing capability in the service process and is used for expanding action execution in strategy arrangement. By means of the capability of the expandable service components, the data chimney barriers are broken, more elastic and more agile system integration is realized, and cross-system linkage is promoted; the method meets the overall monitoring and recording of the event processing process and provides the city event tracing basis.
According to the urban event scheduling method provided by the invention, the urban event scheduling platform acquires at least one urban event and configuration information corresponding to each urban event from at least one urban event management platform, so that urban event data of a plurality of data channels are integrated, urban events can be shared among different levels, different professions and different departments in a city, and further, event linkage coordination is realized; carrying out similar fusion processing on each city event to obtain a target city event, and reducing repeated processing of the similar event; and then, determining a target disposal strategy of the target city event based on the event type corresponding to the target city event for each target city event, and finally scheduling the target city event by utilizing the target disposal strategy, thereby realizing the automatic execution of the scheduling task of the target city event according to the target disposal strategy, breaking the dilemma of difficult cooperation of city business, improving the cooperation efficiency of cross departments, further saving administrative resources and improving the city treatment efficiency.
Optionally, before determining the event type of each urban event based on each piece of configuration information, a normalization process is further required for each piece of configuration information by using a preset configuration information format.
Because the configuration information of the urban event stored in each urban event management platform is different, the corresponding configuration information of the same type of urban event in different urban event management platforms may be different, which increases the data processing capacity of the urban scheduling platform.
Therefore, the urban event types from different sources are standardized, and the event information of each channel needs to be standardized by utilizing a preset configuration information format.
For example: the same type of event is defined as a fire-fighting channel in the event type name defined by the urban event management platform 1, the event type name defined by the urban event management platform 2 is defined as a fire-fighting channel occupied, the urban scheduling platform acquires the events of the urban event management platform 1 and the urban event management platform 2, and the event type name is uniformly defined as the fire-fighting channel occupied according to the mapping of configuration information and the binding relation of the event types.
Optionally, the configuration information includes event type encoding information; the target field information and the event type coding information have a mapping relation with the urban event type;
the determining, based on the configuration information, a standard event type of each urban event may be specifically implemented by the following manner:
And determining the standard event type of each urban event based on the target field information and the event type coding information.
In this embodiment, the binding relationship between the event type coding information of the urban event and the target event type coding is matched, and if the matching is successful, the urban event is accessed according to the designated type. Otherwise, the target field information of the city event (i.e., the city event type field) is matched with the field mapping relationship of the target event type.
The configuration information comprises event type source codes, and the target event type codes and city event codes have binding relation.
For example, after the urban event scheduling platform obtains the code of the urban event type fire-fighting channel as "1", the target event type matched with the read event type code as "1" is encoded as "F01", the target event type code as "F01" represents the fire-fighting channel occupation ", and then the event type of the urban event" fire-fighting channel "is finally defined as the fire-fighting channel occupation.
And aiming at the events of unknown classification, a manual matching mode is provided to realize event classification.
In the above embodiment, the event type of each urban event is determined based on the configuration information corresponding to each urban event, so that the disposal strategy corresponding to the urban event can be determined based on the event type of the urban event, the scheduling task of the urban event is automatically executed according to the disposal strategy, administrative resources are saved, and urban treatment efficiency is improved.
Optionally, before determining the target disposal policy of the target urban event based on the event type corresponding to the target urban event, in order to improve the scheduling efficiency of the urban event scheduling platform for the urban event, the duplicate event is filtered.
Therefore, the urban event scheduling platform also needs to perform fusion processing on the acquired urban events to determine a target urban event, and only matches the target urban event with a corresponding target disposal strategy, which can be realized specifically through the following steps 1) -3):
step 1), reading attribute information of each urban event, wherein the attribute information comprises at least one of the following items: the occurrence time of the urban event, the occurrence place of the urban event, the title of the urban event and the content of the urban event;
step 2), determining similarity indexes among the urban events based on the attribute information;
and 3) carrying out similarity fusion processing on the urban events with similarity reaching a second threshold, taking the urban event with the earliest occurrence in the urban events with the similarity index reaching the second threshold as a target urban event, and merging the urban events except the target urban event into the target urban event.
That is, the city events with the similarity reaching the second threshold are fused, the earliest occurrence event is regarded as the target city event, and the similar events are merged into the target city event.
In this embodiment, it is necessary to read information such as the occurrence time, the occurrence place, the event title, the event content, and the like of each city event.
Then, the similarity index between the urban events is determined based on the occurrence time, the occurrence place, the event title and the event content of the urban events.
Specifically, in one possible implementation manner, for any two city events, a similarity weight is allocated to attribute information of each city event, then weighted summation is performed on each attribute information carrying the similarity weight, and if the similarity index reaches a second threshold, fusion processing is performed on the two city events.
In another possible implementation manner, a keyword similarity algorithm may be used to calculate a similarity index between content and title information of any two city events, for example, a word Frequency-inverse document Frequency (TF-IDF, term Frequency-Inverse Document Frequency) algorithm may be used to calculate a similarity index between content and title information of any two city events, and if the similarity index reaches a second threshold, fusion processing is performed on the two city events.
After the urban events with similarity indexes reaching the second threshold value are fused, the earliest urban event is taken as a target urban event, the repeated events are fused and merged onto the target urban event, the merged events do not need circulation treatment, and the event state and the target urban event state are kept consistent. For merging error events, the merging error events can be split manually.
For example, there are 3 city events "a cell 8:00 power outage "," a cell 8:30 power outage "," a cell 8: 45-point power failure ", firstly, the similarity between the 3 urban events needs to be calculated, and if the similarity between the 3 urban events reaches a second threshold value, the urban event" A cell 8 "which occurs earliest is: 00 blackout "as a target city event.
Optionally, the determining the target disposal policy of the target city event based on the event type corresponding to the target city event is specifically implemented through the following steps [1] -2):
step 1, matching an event type corresponding to each target city event with tag information corresponding to each treatment strategy in a treatment strategy set;
And step [2], taking the treatment strategy with the matching degree reaching the first threshold value as a target treatment strategy.
In this embodiment, a set of treatment policies is stored in the urban event scheduling platform, where the set of treatment policies includes a plurality of treatment policies, and each treatment policy corresponds to a policy tag.
For example, the policy tag corresponding to the treatment policy 1 is "power maintenance"; the strategy label corresponding to the treatment strategy 2 is 'illegal processing'; the strategy label corresponding to the treatment strategy 3 is 'slag car violation treatment'; the policy label corresponding to the treatment policy 4 is "traffic violation processing".
For each target city event, the event type corresponding to the target city event needs to be matched with the tag information corresponding to each treatment strategy in the treatment strategy set.
For example, if the event type corresponding to the target city event is "illicit stop", the "illicit stop" needs to be matched with the policy tag of each treatment policy in the treatment policy set, and the treatment policy 2 with the matching degree reaching the first threshold is taken as the target treatment policy.
If there are a plurality of treatment strategies reaching the first threshold, a preset number (for example, 3) of treatment strategies having the highest matching degree are required to be displayed as the candidate strategies, and finally the most accurate treatment strategy is manually adopted as the target treatment strategy.
In another possible implementation manner of this embodiment, a fixed disposition policy may be allocated to an event type corresponding to each target city event, and the event type may be processed according to a prefabrication flow of the fixed policy.
In the embodiment, the event type corresponding to the target city event is matched with the label information corresponding to each treatment strategy in the treatment strategy set, and the treatment strategy with the matching degree reaching the first threshold is used as the target treatment strategy, so that the scheduling task of the target city event is automatically executed according to the target treatment strategy, the dilemma of difficult cooperation of city business is broken, the cooperation efficiency of cross departments is improved, administrative resources are further saved, and the city treatment efficiency is improved.
Optionally, after the scheduling treatment of the target city event with the target treatment policy, the following steps are further performed:
receiving evaluation information corresponding to a treatment result of the user aiming at the target city event; the evaluation information is used for reflecting satisfaction degree of the user for the treatment result;
after the target urban event is scheduled and treated by using the target treatment policy, evaluation information corresponding to the treatment result of the user (such as an event reporter or a contact person) for the target urban event needs to be received, so that an urban event scheduler or an urban event scheduling platform can adjust the event processing process.
In practical application, the urban event scheduling platform can define configuration information of event evaluation, different evaluation contents can be set for different event types, and event feedback can be known in a targeted manner. The event feedback result can be checked, and the feedback result data is counted.
The urban event scheduling method provided by the invention is specifically described below with reference to fig. 2. Fig. 2 is a second flow chart of the urban event scheduling method provided by the present invention, referring to fig. 2, the method is applied to an urban scheduling platform, and includes steps 201-212, wherein:
step 201, acquiring at least one city event and configuration information corresponding to each city event from at least one city event management platform, wherein the configuration information comprises target field information and event type coding information; the target field information and the event type coding information have a mapping relation with the city event type.
Step 202, performing standardization processing on each configuration information by using a preset configuration information format.
Step 203, determining the standard event type of each city event based on the target field information and the event type coding information.
Step 204, reading attribute information of each city event, wherein the attribute information comprises at least one of the following: the occurrence time of the urban event, the occurrence place of the urban event, the title of the urban event and the content of the urban event.
Step 205, determining a similarity index between the urban events based on the attribute information.
And 206, carrying out similarity fusion processing on all the urban events with the similarity index reaching the second threshold, taking the urban event with the earliest occurrence in all the urban events with the similarity index reaching the second threshold as a target urban event, and merging the urban events except the target urban event into the target urban event.
Step 207, for each target city event, matching the event type corresponding to the target city event with the tag information corresponding to each treatment policy in the treatment policy set.
Step 208, taking the treatment strategy with the matching degree reaching the first threshold as a target treatment strategy.
Step 209, for each target city event, scheduling the target city event by using the target handling policy.
Step 210, receiving evaluation information corresponding to a treatment result of the user for the target city event; the evaluation information is used to reflect the satisfaction of the user with respect to the treatment result.
According to the urban event scheduling method provided by the invention, the urban event scheduling platform acquires at least one urban event and configuration information corresponding to each urban event from at least one urban event management platform, so that urban event data of a plurality of data channels are integrated, urban events can be shared among different levels, different professions and different departments in a city, and further, event linkage coordination is realized; carrying out fusion processing on each city event to obtain a target city event, and reducing repeated processing of similar events; then, aiming at each target city event, determining a target disposal strategy of the target city event based on the event type corresponding to the target city event, and scheduling the target city event by utilizing the target disposal strategy, so that the scheduling task of the target city event is automatically executed according to the target disposal strategy, the dilemma of difficult cooperation of city business is broken, and the cross-department cooperation efficiency is improved; and finally, receiving evaluation information corresponding to the processing result of the user aiming at the target city event to form a link closed loop of the whole city event scheduling, thereby saving administrative resources and improving city treatment efficiency.
The urban event scheduling device provided by the invention is described below, and the urban event scheduling device described below and the urban event scheduling method described above can be referred to correspondingly. Fig. 3 is a schematic structural diagram of a city event scheduling device provided by the present invention, and as shown in fig. 3, the city event scheduling device 300 is applied to a city event scheduling platform, and includes: an acquisition module 301, a first determination module 302, a second determination module 303, and a scheduling module 304, wherein:
an obtaining module 301, configured to obtain at least one urban event and configuration information corresponding to each urban event from at least one urban event management platform;
a first determining module 302, configured to determine a standard event type of each urban event based on each of the configuration information;
a second determining module 303, configured to determine, for each target urban event, a target disposal policy of the target urban event based on an event type corresponding to the target urban event; the target city events are obtained by carrying out similar fusion processing on all the city events; the standard event type corresponding to the target city event has a corresponding relation with the target disposal strategy;
A scheduling module 304, configured to schedule and handle, for each of the target urban events, the target urban event by using the target handling policy.
According to the urban event scheduling device provided by the invention, at least one urban event and configuration information corresponding to each urban event are acquired from at least one urban event management platform, so that urban event data of a plurality of data channels are integrated, urban events can be shared among different levels, different professions and different departments in a city, and further, event linkage coordination is realized; carrying out similar fusion processing on each city event to obtain a target city event, and reducing repeated processing of the similar event; and then, determining a target disposal strategy of the target city event based on the standard event type corresponding to the target city event for each target city event, and finally scheduling the target city event by utilizing the target disposal strategy, thereby realizing the automatic execution of the scheduling task of the target city event according to the target disposal strategy, breaking the dilemma of difficult cooperation of city business, improving the cooperation efficiency of cross departments, further saving administrative resources and improving the city treatment efficiency.
Optionally, the configuration information includes target field information and event type coding information; the target field information and the event type coding information have a mapping relation with the standard event type of the urban event;
the first determining module 302 is further configured to:
and determining the standard event type of each urban event based on the target field information and the event type coding information.
Optionally, the second determining module 303 is further configured to:
for each target city event, matching the event type corresponding to the target city event with tag information corresponding to each treatment strategy in the treatment strategy set;
and taking the treatment strategy with the matching degree reaching a first threshold as the target treatment strategy.
Optionally, the apparatus further comprises:
the reading module is used for reading attribute information of each city event, and the attribute information comprises at least one of the following items: the occurrence time of the urban event, the occurrence place of the urban event, the title of the urban event and the content of the urban event;
a third determining module, configured to determine a similarity index between the urban events based on the attribute information;
And the fusion module is used for carrying out similar fusion processing on the urban events with the similarity index reaching a second threshold value, taking the urban event with the earliest occurrence event in the urban events with the similarity index reaching the second threshold value as a target urban event, and merging the urban events except the target urban event into the target urban event.
Optionally, the apparatus further comprises:
the processing module is used for carrying out standardized processing on each piece of configuration information by utilizing a preset configuration information format.
Optionally, the apparatus further comprises:
the receiving module is used for receiving evaluation information corresponding to the treatment result of the target city event by a user; the evaluation information is used to reflect the satisfaction of the user with respect to the treatment result.
Fig. 4 illustrates a physical schematic diagram of an electronic device, as shown in fig. 4, which may include: processor 410, communication interface (Communications Interface) 420, memory 430 and communication bus 440, wherein processor 410, communication interface 420 and memory 430 communicate with each other via communication bus 440. Processor 410 may invoke logic instructions in memory 430 to perform a city event scheduling method comprising: acquiring at least one city event and configuration information corresponding to each city event from at least one city event management platform; determining a standard event type of each urban event based on the configuration information; determining a target disposal strategy of each target city event based on an event type corresponding to the target city event; the target city events are obtained by carrying out similar fusion processing on all the city events; the standard event type corresponding to the target city event has a corresponding relation with the target disposal strategy; for each of the target city events, scheduling the target city event with the target treatment policy.
Further, the logic instructions in the memory 430 described above may be implemented in the form of software functional units and may be stored in a computer-readable storage medium when sold or used as a stand-alone product. Based on this understanding, the technical solution of the present invention may be embodied essentially or in a part contributing to the prior art or in a part of the technical solution, in the form of a software product stored in a storage medium, comprising several instructions for causing a computer device (which may be a personal computer, a server, a network device, etc.) to perform all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a magnetic disk, or an optical disk, or other various media capable of storing program codes.
In another aspect, the present invention also provides a computer program product, the computer program product comprising a computer program, the computer program being storable on a non-transitory computer readable storage medium, the computer program, when executed by a processor, being capable of executing the urban event scheduling method provided by the above methods, the method comprising: acquiring at least one city event and configuration information corresponding to each city event from at least one city event management platform; determining a standard event type of each urban event based on the configuration information; determining a target disposal strategy of each target city event based on an event type corresponding to the target city event; the target city events are obtained by carrying out similar fusion processing on all the city events; the standard event type corresponding to the target city event has a corresponding relation with the target disposal strategy; for each of the target city events, scheduling the target city event with the target treatment policy.
In yet another aspect, the present invention also provides a non-transitory computer readable storage medium having stored thereon a computer program which, when executed by a processor, is implemented to perform the urban event scheduling method provided by the above methods, the method comprising: acquiring at least one city event and configuration information corresponding to each city event from at least one city event management platform; determining a standard event type of each urban event based on the configuration information; determining a target disposal strategy of each target city event based on an event type corresponding to the target city event; the target city events are obtained by carrying out similar fusion processing on all the city events; the standard event type corresponding to the target city event has a corresponding relation with the target disposal strategy; for each of the target city events, scheduling the target city event with the target treatment policy.
The apparatus embodiments described above are merely illustrative, wherein the elements illustrated as separate elements may or may not be physically separate, and the elements shown as elements may or may not be physical elements, may be located in one place, or may be distributed over a plurality of network elements. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment. Those of ordinary skill in the art will understand and implement the present invention without undue burden.
From the above description of the embodiments, it will be apparent to those skilled in the art that the embodiments may be implemented by means of software plus necessary general hardware platforms, or of course may be implemented by means of hardware. Based on this understanding, the foregoing technical solution may be embodied essentially or in a part contributing to the prior art in the form of a software product, which may be stored in a computer readable storage medium, such as ROM/RAM, a magnetic disk, an optical disk, etc., including several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method described in the respective embodiments or some parts of the embodiments.
Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present invention, and are not limiting; although the invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit and scope of the technical solutions of the embodiments of the present invention.
Claims (10)
1. The urban event scheduling method is characterized by being applied to an urban scheduling platform and comprising the following steps of:
acquiring at least one city event and configuration information corresponding to each city event from at least one city event management platform;
determining a standard event type of each urban event based on the configuration information;
determining a target disposal strategy of each target city event based on an event type corresponding to the target city event; the target city events are obtained by carrying out similar fusion processing on all the city events; the standard event type corresponding to the target city event has a corresponding relation with the target disposal strategy;
for each of the target city events, scheduling the target city event with the target treatment policy.
2. The urban event scheduling method according to claim 1, wherein said configuration information comprises target field information and event type coding information; the target field information and the event type coding information have a mapping relation with the standard event type of the urban event;
The determining, based on the configuration information, a standard event type of each urban event includes:
and determining the standard event type of each urban event based on the target field information and the event type coding information.
3. The urban event scheduling method according to claim 1, wherein said determining a target disposition policy for said target urban event based on an event type corresponding to said target urban event comprises:
for each target city event, matching the event type corresponding to the target city event with tag information corresponding to each treatment strategy in the treatment strategy set;
and taking the treatment strategy with the matching degree reaching a first threshold as the target treatment strategy.
4. A method of urban event scheduling according to any one of claims 1 to 3, characterized in that, before said determining a target treatment policy for said target urban event based on an event type corresponding to said target urban event, said method further comprises:
reading attribute information of each city event, wherein the attribute information comprises at least one of the following items: the occurrence time of the urban event, the occurrence place of the urban event, the title of the urban event and the content of the urban event;
Determining similarity indexes among the urban events based on the attribute information;
and carrying out similarity fusion processing on each urban event with the similarity index reaching a second threshold value, taking the urban event with the earliest occurrence event in each urban event with the similarity index reaching the second threshold value as a target urban event, and merging the urban events except the target urban event into the target urban event.
5. A method of urban event scheduling according to any one of claims 1 to 3, wherein prior to said determining the event type for each of said urban events based on said configuration information, said method further comprises:
and carrying out standardized processing on each piece of configuration information by using a preset configuration information format.
6. A method of urban event scheduling according to claim 3, wherein after said scheduling treatment of said target urban event with said target treatment policy, the method further comprises:
receiving evaluation information corresponding to a treatment result of the user aiming at the target city event; the evaluation information is used to reflect the satisfaction of the user with respect to the treatment result.
7. A city event scheduling device, characterized in that it is applied to a city scheduling platform, comprising:
the system comprises an acquisition module, a management module and a management module, wherein the acquisition module is used for acquiring at least one urban event and configuration information corresponding to each urban event from at least one urban event management platform;
the first determining module is used for determining the standard event type of each urban event based on the configuration information;
the second determining module is used for determining a target disposal strategy of each target city event based on the event type corresponding to the target city event; the target city events are obtained by carrying out similar fusion processing on all the city events; the standard event type corresponding to the target city event has a corresponding relation with the target disposal strategy;
and the scheduling module is used for scheduling and disposing the target city events by utilizing the target disposal strategy aiming at each target city event.
8. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the urban event scheduling method of any of claims 1 to 6 when the program is executed by the processor.
9. A non-transitory computer readable storage medium having stored thereon a computer program, which when executed by a processor implements the urban event scheduling method according to any of claims 1 to 6.
10. A computer program product comprising a computer program which, when executed by a processor, implements the urban event scheduling method according to any one of claims 1 to 6.
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